More than 50 Years of Partnership & Innovation in the Pharmaceutical Industry

We’ve been using Close-Up CRM in our organization for many years in different countries. The solution is very well accepted by the sales reps, easy to use and covers all our company needs. We’ve been modifying our business rules and needs, and the solution adapted very well and quickly to that. We are also very satisfied with the level of service provided by Close-Up, who understands our urgencies and help us meet our goals.

Close-Up CRM is very strategic solution we use to turn our medical promotion team more effective. The full integration with prescription data and field activities helps us identify the best opportunities in the field. The software is easy to use and very intuitive which makes it highly adopted by our reps. We are also very satisfied with the flexibility and extensive service provision that enables us to adapt CRM to the new business challenges.

We use Close-Up CRM for a long time in our organization; the solution is used for our order taking process as well as for medical promotion. System is highly adaptable to our specifics and integrated directly with our headquarters ERP software, which provides a seamless integration to all our internal processes. Throughout the years, service has been very flexible to incorporate our needs as business evolves.

Close-Up CRM is well used by our sales force teams for visit planning as well as promotion of our retail brands. The service provided is flexible and with quick responses.

We’ve proven in our organization Close-Up’s flexibility and scalability while implementing it in 30+ countries with different business models and processes. This was achieved through the collaboration between our internal team and Close-Up team working with a customer obsessed mindset, agility and speed. We’ve also accomplished to build a very effective support model, where Close-Up’s team played a key role in guaranteeing smooth and quick implementations and sustainable on-going services.